Delivery&Shipping

Worldwide shipping is available. 

Delivery Period

We will ship your order within 3~7 business days (excluding Saturdays, Sundays, and holidays) from the day after your order is confirmed.

From shipping to arrival

Normal delivery: around 5~7 business days

Express delivery: about 1~3 business days

※Please note that this does not include the day of the order.

※Depending on the timing of your payment, we may be able to confirm your payment on the next business day. Please understand this in advance.

※If a defective product is found, the brand will replace the defective product with a good one, which may cause a delay in delivery. Please understand this in advance.

**NOTE:

1.Due to the policy of our third-party logistics provider, if a parcel is declined by the recipient or fails to be delivered due to the recipient's personal reasons, after multiple redelivery attempts, it will be destroyed instead of being returned to us. As a result, we are unable to process a refund for your order.
To prevent such situations, we strongly recommend that deliveries be made to your home country, and that you are present to receive the package.

2.Pleasebe sure to verify your correct address before payment, then our carriers can ensure safe delivery to correct address.

3.Delivery time is an estimation,in the most cases, the package will be delivered within the estimated time of arrive With some carrier services experiencing unexpected delays in transit or slight delays in providing tracking details, we appreciate your patience and understanding in advance. It's our top priority to make sure your orders get delivered to you as soon as possible.

4.The processing of orders may be delayed by external factors. Nonetheless, we promise a speedy processing of your order.

5.We take every reasonable precaution to ensure that products are not damaged, for damaged or missing pieces, please contact our Customer Service for further assistance.at service@veybe.com within 3 business days after receiving the package.

ORDER TRACKING

After your order has been successfully placed, you’ll receive an email to confirm your order details. Once your order has been dispatched, you’ll receive an email with your tracking information so you can follow its progress.

1.Please note that international shipping services vary by region. aTo find out the exact services that are available, pleaseprovide your address with specific details such as street number/building number at checkout.

2.Shipping internationally does mean that you may be required to pay customs and import taxes. All international customers are responsible for the customs rates within their own country. For further information, we recommend contacting your local customs office.